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Frank
The Overwhelmed Patient
He’s 78 and has multiple medical problems. He sees six different doctors over the course of the year. Whenever he walks out of the doctors office, he finds it very difficult to understand what he needs to do.
Monique
The Working Caregiver in Crisis
She’s a busy mom who cares for her elderly mother, But just can’t be there every time she needs to be. She feels like so many mistakes are made because she doesn’t fully understand the plan.
Pedro
The Engaged Newcomer
He’s just moved to the US from Brazil. He’s trying to stay on top of his health, but not fully understanding whats recommended. Learning a new language makes it difficult.





